Realtor of the Year

We are up and running on the Whaler’s site now and already have 6 weeks booked – all friends of ours!! you can pull whatever you like from this but here is what Todd & Ken think of Sue : We could not have been happier with the service that Susan provided to us over the course of our long and arduous journey to owning our condo on Maui. From our first meeting with Sue in February 2011 until our completion date in November 2012 – she was present, engaged and absolutely terrific in all aspects. Sue was always responsive to email and phone calls. When people say “I’ll get back to you as soon as possible” Susan really means that and she follows through each and every time. She is professional and courteous and knows what is available on island. We started out our search in one direction and when we changed our search parameters Sue was right there with more options. She was patient in taking us around to different condo units and knowing we had a limited time on island to physically see properties she made sure that it could happen in our tight timeframe as she still wanted us to also enjoy some beach time. She stuck with us through the purchase of a short sale that took 11 months from initial offer to closing. Sue would follow up with the Banks and other realtors to make sure that the process kept moving forward and when it stalled she would investigate to make sure others were doing their job. She always always always kept us appraised of what was happening and when we were frustrated with the short sale process she would encourage us to stay in the game as it will be worth it all in the end. As well, Sue is plugged in to on-island resources and was instrumental in finding us a contractor who could do our renovation project. Susan made this experience as easy as it could be considering the circumstances with timing, deadlines, distance and available resources. It was a real pleasure working with her and we appreciate her hard work and professionalism – very refreshing!!! It is apparent she takes great pride in her work. Susan DeLoria -realtor of the year in our books!!!! thanks Sue be well,

— Todd and Ken, CA